As a business you need to be able to process payments. Many of your customers and clients may want to pay via credit card. To process credit card payments you need a merchant credit card processing account. There are many factors to consider when choosing a merchant processor. In this episode, Bernard Roesch explains which factors matter the most when choosing a merchant credit card processing account.
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Cost Is Not The Only Factor
There are many aspects that determine the cost of a merchant credit card processing account. For example there are processing fees, there may be monthly fees, there may be hardware fees and there may be additional fees. When considering the cost of a merchant credit card processing account, be sure that you are able to compare different providers equally. Not everybody charges with the same cost model so sometimes this is difficult.
Integration With Your Systems
In addition to cost, you need to consider how different merchant processors integrate into the systems you use for your business. For example, if you use QuickBooks heavily, there are certain merchant accounts that are best such as the one provided by Intuit (the maker of QuickBooks). If you are a retail store processing payments at a point of sale terminal, certain merchant accounts may be best for this. When evaluating merchant processing accounts be sure to determine which integrates with your business the best.
Different Levels of Customer Service
Depending on the needs of your business when it comes to credit card processing, you may want to consider the customer service level of different providers. For example, if you are in a business where downtime of your merchant processing account will be detrimental such as a retail store, then availability of a 24/7 customer service team may be important to you. Consider issues that could happen and how fast those can be resolved when choosing a merchant processor.
Commitments and Switching Cost
The last thing to consider when choosing a merchant processor is whether or not you have to make a long term commitment and how difficult the switching cost will be if you decide to move to a different provider. There are many different providers available so committing to one long term maybe risky to your business if you are new to merchant credit card processing.
Need Help Choosing A Merchant Processor
If you need help choosing a merchant processor and integrating it into your business, contact Bernard today. Bernard has helped many businesses setup merchant processing accounts to collect credit card payments and can help you.
You can also visit MissionBusinessPodcast.com for more insights that Bernard has been sharing with us in the previous episodes.